7 items found for ""
- Homeowner let down by their security contractor!
Secure Tech Systems LTD (STS) were contacted recently regarding a CCTV installation by a competitor that had not been finished. There had been a miss communication somewhere along the line and unfortunately this customer had been let down and left significantly out of pocket. They now required a professional and local security installer that they could trust from the off. After finding our locality on google and reviewing our customer testimonials, they gave us a call. They needed someone to come in and take over from the previous installer and finish the job, but in the way they required and not how it had been left. STS carried out a short survey after discussing things with the customer and we decided on the the following action: Re - locate several security cameras that had been positioned incorrectly Adjust the view on the remaining security cameras Installation of three additional Hikvision turret style security cameras, that included a long-range camera to look at their gate at the end of their drive. We completed this project within 3 days, a week after the initial phone call. This customer then required their internal wireless network to be moved to a new provider also. Secure Tech Systems arranged a contractor for this work and oversaw the project, enabling the customer to completely move away from the provider that had orginally let them down. This additional work was needed to be completed within a small-time frame, to which STS responded, and the customer was again very pleased with the service. This customer is now under a security system servicing agreement with STS, whereby we provide reduced call out fees for any future requirements and 24/7 technical telephone support. If you've been let down by your security provider, a security system takeover is an easy, quick and inexpensive process, enabling you to move away from your provider and to one that you can trust. Call us for more information: 01622 278870 or contact us via email on info@stsystems.uk
- Assisted Living Residence Needing Reliable Security Company
Secure Tech Systems Ltd (STS) has been working with an assisted living residence for almost a year now. This customer initially enquired regarding a faulty fan unit within their CCTV recorder, that was fittend when the building was first built. Following this we secured their CCTV by moving the recorder into a locked cabinet, in case of any attempt to tamper with it. STS has also carried out repair works on their intercom system and door entry system that runs throughout the entire property. Patient safety and care is fundamental to the day-to-day operations at this customer. They now have peace of mind that they have a reliable security company on hand to provide 24/7 technical telephone support and to respond to any call outs if required. Since implementing a service agreement with them, they have benefited from reduced call out pricing each time we attend site, helping to reduce their overall costs. Every customer at STS benefits from an optional service agreement, which involves security system maintenance through an annual service of their security system. We also provide 24/7 technical telephone support and professional guidance on their security (and reduced call out pricing). If you are unhappy with your security company, then call us for a takeover quotation. Our business was born out of a desire to provide only excellent customer service. We are NSI approved and family run for your peace of mind. info@stsystems.uk 01622 278870
- Security Camera Installation with Integrated Intercom
Secure Tech Systems Ltd were recently contacted by a building management company, responsible for a local community centre. The community centre had become a local hub and was being used for local meetings and a wide variety of classes for the local community, from baby classes through to Thai Chi for the over 60’s. However, as the building was being used frequently by many members of the public, fire doors kept being left open, resulting in the building continually being left unsecure. This then led to unwanted visitors causing a huge amount of damage to the property! This customer required a reputable and local security camera installer to advise them on a new security system installation. The management company needed CCTV put in to act as a deterrent, to prevent any future unwanted visitors and to provide evidence to the police if any attempts to damage the property occurred again. This building management company had a local office but were based in a completely different part of the country. The local contact therefore had to find a trustworthy, reliable and local security contractor to install building management security. After reviewing our customer testimonials and requesting a quote, this customer decided to entrust this work with Secure Tech Systems. We carried out this new security system installation, whilst some parts of the building continued to be used and completed the project on time and within the customers required budget. Secure Tech Systems always carry out any initial survey work with a completely thorough approach, helping to prevent any surprise additional costs throughout the security camera installation project. In total we completed two new CCTV installations over two buildings, with a total of 9 exterior 5MP IP Turret security cameras as well as a video intercom system that fully integrates with the CCTV, providing the customer with one app to access all three systems. If you have a requirement for a security camera installation from a security camera installer ‘near me’ then contact us for a free consultation: 01622 278870 info@stsystems.uk
- Large Security Camera Installation For Warehouse
The Challenge? This customer recently invested in a brand-new warehouse to enable significant expansion in their distribution operations from Kent. The scale of this facility required an extensive security system, featuring a large number of cameras to ensure effective monitoring of activities across the site. Additionally, the installation needed to be completed within a rapid turnaround timeframe. The project involved over 100 security cameras. External cameras were strategically installed to monitor pedestrian movements around the building, enhancing visibility across high-traffic areas. Inside the facility, specific high-spec cameras were installed at loading bays to monitor outgoing stock meticulously. Further internal cameras were positioned above packing lines to oversee operations, while additional units were placed in storage areas to track the smooth movement of forklifts. The STS Security Solution. Given our proximity to the customer and our deep understanding of their existing security systems and operational requirements, we were able to respond swiftly to their request. Within just five working days of instruction, we sourced, supplied, and installed the new warehouse camera system, meeting their urgent timeline. Our expertise in professional-grade security equipment ensured that we selected the ideal cameras to meet the customer’s needs. By leveraging our knowledge of their current systems and future requirements, we delivered a comprehensive solution tailored to their operations. At STS, we pride ourselves on building long-term partnerships with our business customers. This approach fosters trust and enables us to deliver precisely what our clients need, ensuring they can focus on running their businesses efficiently. Ongoing Support... As with all our business customers, we provide ongoing support to ensure uninterrupted operation of their security systems. This particular customer operates during extended hours, making it essential to have a reliable, local security partner. Our team offers 24/7 technical telephone support, ensuring any issues are promptly addressed, minimizing downtime and maintaining smooth operations. Why Choose STS? STS is dedicated to offering tailored security solutions for commercial facilities. With our expertise, rapid response times, and commitment to customer satisfaction, we help businesses maintain efficient and secure operations. Whether you’re looking to upgrade your current system or require a brand-new installation, we’re here to help. Contact us today to learn how we can assist with your commercial security needs. info@stsystems.uk
- Customer Seeks Reliable & Local Security Company
In 2021 Secure Tech Systems Ltd (STS) started working with a Kent based online global clothing retailer. STS was approached by this customer to conduct a takeover project. A full security review was initially carried out of their entire CCTV and access control systems, to ensure there were no security black spots. Following the takeover project, STS were asked to source and install additional security cameras to view a high number of picking robots, running almost 24 hours a day. The customer required efficient monitoring, using CCTV recordings, of any incidents that might happen across the picking system grid. That could be human error when maintenance is carried out, or the possible malfunction of a robot. STS proposed a solution for the new CCTV installation to be completed during normal working hours. This resulted in no downtime for the robots, and no impact on service to our customers’ end user. STS is now in place as this customer’s long term electronic security provider, in Kent. Covering CCTV, all access control and intercom requirements. The customer now has peace of mind as their trusted, experienced security engineer is one direct phone call away, available 24/7 and within an hour’s drive should they need. They can now focus their time on their own expansion and operations, knowing their security needs are being fully met. Are you unhappy with your current provider or in the market for a brand new security installation, in Kent? We design and install security systems for customers across Kent, offering CCTV, Intercoms, access control, burglar alarms and intruder alarms. Call us for a FREE security review, or if you have any questions as we are always happy to advise. info@stsystems.uk 01622 278870
- Local CCTV Installation
Secure Tech Systems were recently instructed to survey a customer’s bungalow in response to a motorbike that had been stolen from behind a locked gate. This This customer had considered investing in a security system for their home for a number of years and unfortunately had not yet made the decision to enquire with a local security installer. Upon contacting Secure Tech they required security cameras for the front of their property in case their unwanted visitors decided to return. STS carried out a security review to ensure the suggestions we made covered every part of the property the customer wanted, with no security blackspots. A security blackspot is an area not covered by your security system, a weak area, more susceptible to unwanted visitors and something that criminals are trained to spot. STS were able to advise on the most cost-effective professional security system and carried out the cctv installation within just two weeks of their initial enquiry. This not only provided the customer with peace of mind, satisfied their insurers to help keep their new premium price down, but it also captured another incident that occurred just weeks later. If you are thinking of investing in a cctv install but just haven’t made the final move to contact anyone, don’t delay as you can never predict what may happen in the near future. Gift yourself peace of mind! To discuss security cameras or any other kind of security system with us, then contact us through the enquiry form on our homepage or call: 01622 278870 We’re a family; NSI (NACOSS) approved security business providing excellent customer service.
- Domestic Security Monitoring Services
STS were recently instructed to take over the professional security systems of a local domestic property as their current security system provider had started to let them down. This customer required CCTV and Alarm monitoring with police response and had multiple intruder alarm systems as well as a CCTV system, featuring 10 outdoor security cameras. You’d be surprised at how quickly monitoring can be set up and how inexpensive it is. After planning with our local monitoring centre, we were able to perform a security takeover. This involves a full health check on all systems, a walk test with all sensors and replacing any batteries. We also carry out any testing and ensure everything is cleaned accordingly. Following our initial survey STS made some security camera upgrade recommendations which we carried out at the same time as the takeover. This customer is happy with their upgraded and fully serviced security systems and has peace of mind that their new local security installer won’t let them down. As a monitored customer STS will now visit twice yearly to service the system to ensure effective working and satisfy Kent Police. If you have been let down by your local security contractor and need support, please don’t hesitate to get in touch with STS on: 01622 278870 or you can email us: info@stsystems.uk