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Maintenance and Repairs for Security Systems for Home and Business Kent

Security Maintenance


The importance of a security maintenance contract

for your business.

The installation of a new security system is a significant step towards protecting your business premises, but it is equally vital to ensure that it remains in optimal working condition. One way to guarantee this is by entering into a maintenance contract with a professional security system provider.

In this blog post, we will explore the benefits of entering into a maintenance agreement with your security provider.

System Reliability:

A security system is only effective if it works flawlessly when needed. Over a period of time, components can wear out, and software may require updates. Without regular maintenance, the reliability of your security system may be compromised, leaving your business vulnerable to potential threats. Most CCTV camera systems at least, require cleaning to ensure an accurate picture and batteries will die if not replaced in an alarm system, which will be required in the event of a power failure.

Have you ever heard a burglar alarm going off somewhere for hours on end? This might be due to a power cut where the battery of an alarm system needs replacing.

Timely issue detection:


Maintenance contracts include servicing by a trained engineer, who can identify and address issues before they escalate. By detecting problems early on, you can avoid costly emergency call out charges and ensure that your security system operates at peak efficiency. It is common for security system providers to offer reduced call out charges as part of an annual maintenance agreement.

Software updates and upgrades:

As technology advances, security system software requires periodic updates and upgrades to remain effective against evolving threats.

Maintenance contracts often include these updates, ensuring that your system remains up-to-date with the latest security features.

Preserving warranty coverage:

Many security system manufacturers offer warranties, but these warranties often come with the condition that the system must be regularly maintained by a professional security engineer. Failure to uphold this requirement can void your warranty, leaving you responsible for repair or replacement costs.


Peace of mind:

As well as the peace of mind having a system will provide you when you’re away from your business, likewise knowing you’re giving your system the best chance to perform at its optimum, by having a regular service, should extend this feeling further, leaving you to spend time thinking about other important aspects of running your business.

Data security risks:

Most security systems now offer and incorporate some form of smart technology. If not properly maintained a security system may become vulnerable and could pose a data security risk, becoming vulnerable to hacking or unauthorised access.

Financial burden:

Ignoring maintenance can lead to unexpected repair or replacement costs.

It's therefore more cost-effective in the long run to invest in a maintenance contract.

Business owners should carefully consider a maintenance contract for their security system by a reputable provider, but we would recommend they also take the time to consider the small print of any agreement, in case they decide to change providers in the future.

These contracts offer numerous benefits, including system reliability (and as such peace of mind), issue detection, and extended lifespan. Neglecting maintenance can result in increased vulnerability, financial burden, worry and data security risks. Ultimately though, the biggest consequence would be not ensuring the safety of your staff, and protection of your physical assets, which could have a catastrophic impact on your business.


Secure Tech Systems Ltd offers a year’s warranty on any parts as standard on any new installation   as well as 24/7 telephone assistance for a year and discounted call out charges in the event any issues can’t be resolved over the phone.

Check out our services page for more information on what we can offer and to get in touch see below for our contact information.

We are always happy to advise.

01622 278870

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